bk123 Terms and Conditions
Please read these terms carefully before you start using our platform — they clearly define your rights and responsibilities.
The terms and conditions stated on this page apply to all services, gaming activities, bonus offers, payment processes, and user conduct on the bk123 platform. When you register on bk123 or use any of our services, you are considered to have automatically agreed to these terms.
We believe transparency is the foundation of a healthy and enjoyable gaming experience. That is why our terms are written in plain language, so every player in Bangladesh can understand them fully.
General Rules
bk123 is an online gaming platform that offers casino games, sports betting, and various entertainment activities for users in Bangladesh. The following conditions are mandatory for all:
- All services on bk123 are available only to individuals aged 21 and above. We reserve the right to restrict an account until age is confirmed.
- Only one account per person is allowed. If multiple accounts belonging to the same person are identified, they will be permanently closed and the associated balance may be forfeited.
- All information provided at the time of registration must be accurate and kept up to date. Providing false information will be considered a violation of these terms.
- It is your responsibility to keep your account password and login details completely confidential. Do not share them with any third party.
- The bk123 platform is for personal and entertainment use only. Commercial use is strictly prohibited.
Account Registration & Verification
Opening an account on bk123 is simple and secure. However, certain conditions must be met:
2.1 Registration Requirements
- At the time of registration, you must accurately provide your full name, date of birth, mobile number, and your preferred payment method details.
- Accounts will not be approved if the user is under 21 years of age. bk123 may request an identity document at any time for age verification.
- A copy of a National ID (NID) or passport may be requested for account verification.
2.2 Account Security
- If suspicious activity is detected, bk123 reserves the right to temporarily or permanently suspend the account immediately.
- If unauthorized access to your account occurs, notify our support team immediately. Contact: [email protected]
- Use a strong password and it is recommended that you change it regularly.
Deposit & Withdrawal Policy
All financial transactions on bk123 are carried out through a fully secure and encrypted process. We support the most popular payment methods in Bangladesh.
3.1 Deposit Conditions
- The minimum deposit amount is ৳500 (the same for all payment methods).
- After a deposit is completed, the balance is usually added to your account within a few minutes. If there is a delay due to technical reasons, please contact support.
- Deposits may only be made from a payment account registered in your own name. Third-party payments are not accepted.
- For any unusual or suspicious deposit, bk123 may request additional verification.
3.2 Withdrawal Conditions
- The minimum withdrawal amount is ৳500.
- The withdrawal process is generally completed within 15 minutes to 2 hours.
- Full account verification must be completed before a withdrawal can be made.
- Withdrawals can only be made to the same payment method used for the deposit.
- Winnings earned from a bonus cannot be withdrawn until the bonus wagering requirement has been completed.
Bonuses & Promotional Offers
bk123 offers attractive bonus offers for new and regular players. However, all bonuses are subject to specific conditions.
4.1 Welcome Bonus
4.2 Wagering Terms
- The wagering requirement is 25x — calculated on the bonus amount only (not on the combined deposit and bonus).
- Example: ৳1,200 bonus × 25 = ৳30,000 must be wagered before withdrawing winnings from the bonus.
- If you attempt to withdraw a bonus balance without completing the wagering requirement, the bonus will be cancelled.
- Wagering must be completed before the bonus expires.
4.3 General Bonus Rules
- Each bonus offer applies once per person, per mobile number, and per payment account.
- bk123 reserves the right to modify, suspend, or cancel any bonus offer at any time.
- If evidence of bonus abuse or manipulation is found, the associated account will be closed immediately.
- Separate conditions apply to cashback bonuses under the VIP program.
Gaming Rules
Maintaining a fair and transparent gaming environment on bk123 is our primary goal. The following rules apply equally to all players:
- All games are conducted fairly. Game outcomes are determined by a certified Random Number Generator (RNG).
- If a game result becomes uncertain due to a technical error, the related bet will be considered void and the bet amount will be refunded.
- Using any software, bots, automation tools, or other improper methods to play games is strictly prohibited.
- In live games, the dealer's decision is considered final.
- In sports betting, no bets will be accepted after the designated cut-off time.
- If a suspicious betting pattern is identified, bk123 reserves the right to place the related bet on hold for review.
VIP Program Terms
bk123's VIP program has four tiers. Each tier provides weekly cashback benefits for regular players:
- Bronze Tier: Weekly cashback of up to 0.2%.
- Silver Tier: Weekly cashback of up to 0.4%.
- Gold Tier: Weekly cashback of up to 0.6%.
- Platinum Tier: Weekly cashback of up to 0.8%.
Through regular gaming activity, users can gradually advance to higher VIP tiers. Contact our support team for more details about VIP benefits.
Prohibited Activities
Any of the following activities are strictly prohibited on the bk123 platform. Violating these rules will result in the account being suspended or permanently closed:
- Money laundering or any activity involving illegal financial transactions.
- Manipulation or coordinated betting to abuse the bonus system.
- Attempting to damage the platform through hacking, phishing, or cyber attacks.
- Attempting unauthorized access to another user's account.
- Operating an account under a false identity or in a third party's name.
- Communicating with the support team or other users in an abusive, threatening, or offensive manner.
Privacy & Data Protection
bk123 places the highest importance on the privacy of your personal information. All your data is kept secure through SSL encryption technology.
- Your personal information will never be sold or transferred to any third party.
- Information may be provided to authorities if required by legal obligation or for fraud prevention purposes.
- Full details of how your information is collected and used can be found on our Privacy Policy page.
- You may view your stored information or request corrections at any time.
Limitation of Liability
bk123 always strives to provide uninterrupted service. However, our liability is limited in the following cases:
- Loss caused by internet disconnection or issues with the user's own device.
- Service disruptions during unexpected system maintenance or technical interruptions.
- Transaction delays caused by a third-party payment provider.
- Loss resulting from the user's own negligence or sharing their password.
For urgent issues or complaints, contact our 24/7 live chat support or reach us by email at: [email protected]
Right to Amend Terms
bk123 reserves the right to change, revise, or update these terms at any time. When changes are made:
- Users will be notified in advance through a notice published on the site.
- Continuing to use the platform after the updated terms take effect will be considered acceptance of the new terms.
- If you object to the new terms, you may request to close your account.
- The date shown at the top of this page indicates the date of the most recent update.
Account Closure Policy
Either the user or bk123 may close an account under certain circumstances:
11.1 Closure by the User
You may request account closure at any time via live chat. Please complete all pending withdrawals before closing. Self-exclusion is also available as part of responsible gaming — visit the Responsible Gaming page for details.
11.2 Closure by bk123
- If there is evidence of a terms violation, fraud, or prohibited activity, bk123 may close an account without notice.
- In such cases, the balance may be forfeited and legal action may be taken.
- bk123 applies a separate policy for inactive accounts; contact support for details.
Complete Agreement & Dispute Resolution
These terms constitute the entire legal agreement between bk123 and the user. Any verbal or written promise not mentioned in these terms will not be considered valid.
If a dispute arises, please contact our support team first. Assistance is available 24/7 in Bengali and English via live chat, and you may also write to us by email at [email protected].
If a dispute cannot be resolved through discussion, an attempt will be made to settle the matter through mediation.